Privacy Policy

Last updated: January 2026

You Glow Girl (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, book services, make purchases, communicate with us, or opt in to our SMS messaging program.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing and payment information
Appointment details and service history
Communication preferences

Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and similar tracking technologies

SMS Program Information

If you opt in to receive text messages from us, we may collect:

Your mobile phone number
Message interaction data (such as delivery status and responses)

2. How We Use Your Information

We use your information to:

Schedule and manage appointments
Process payments and transactions
Provide customer support
Send booking confirmations, reminders, and service updates
Send marketing messages and promotions (if you opt in)
Improve our services, website, and customer experience
Comply with legal obligations

3. SMS Messaging (Transactional & Marketing)

Booking & Service Messages (Transactional SMS)

If you provide your phone number, we may send text messages related to:

Appointment confirmations
Appointment reminders
Changes or cancellations
Studio updates affecting your booking

These messages are considered transactional and are sent to ensure proper service delivery.

Marketing Messages (Promotional SMS)

If you opt in to receive marketing text messages, we may send:

Promotions and special offers
Event announcements
New service or product updates

Consent is not required to make a purchase.

Opting Out

You may opt out of SMS messages at any time by:

Replying STOP to any message
Contacting us directly using the information below

Message and data rates may apply depending on your carrier.

We do not sell or share your phone number with third parties for their marketing purposes.

4. How We Share Your Information

We may share your information only with:

Service providers who help us operate our business (booking systems, payment processors, SMS platforms, email services)
Legal or regulatory authorities if required by law
Business partners strictly for fulfilling services you request

All third-party providers are required to safeguard your information and use it only for authorized purposes.

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze site usage
Remember your preferences

You may disable cookies through your browser settings, though some features of our website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your information
Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

You Glow Girl
Email: info@youglowgirlknox.com
Phone: (865459-9696)