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Frequently Asked Questions
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  • What is the VIP tan?
    Our VIP tan is our luxe version of our studio spray. It includes prep and moisture lock mists that add longevity to your color. Think of these as a base and top coat to your fingernail polish, but for a tan. You can add these services on at the time of your appointment if you book the standard studio tan.
  • How far in advance of an event should I tan?
    Typically, it's best to spray two days prior to your event, especially if you're a bride. This gives the color full time to develop & decreases the chance that the color will transfer. For vacations, the day before you leave is fine.
  • Is the solution tinted?
    Yes, there is immediate color due to the cosmetic bronzer in all of our solutions. The bronzer acts as a guide so the artist can see what she is doing.
  • What should I wear?
    I always tell my clients to wear whatever feels comfortable. Just be aware of tan lines! Dark colored bathing suits are always a great option. We provide disposable underwear. And yes, topless is fine!
  • How long does the tan last?
    The answer depends on several variables, but most of it depends on how well you prep & take care of your tan post-spray. If you follow the directions we send after booking, it should last 7-10 days before it starts to fade. The fade should be consistent with your natural skin-shed cycle. We do offer a prep & moisture lock sprays that can be added on at the time of service to extend your color an additional 1-3 days. Stay moisturized & stay hydrated!
  • Is there a minimum service & travel fee?
    We only require a minimum service fee if you are outside of the 30 mile radius from our home studio at 5410 Homberg Drive, Knoxville, TN, 37919. If you are located outside of 30 miles, there is a $100 minimum service fee, which includes two spray tans (BFF Glow). If you are within a 30 mile radius, there is no minimum service. A large part of our business is mobile, & we love offering this service to our clients. We do have a travel fee for any destination more than 30 miles outside of our home studio, which is 5410 Homberg Drive, Knoxville, TN, 37919. As with all of our bookings, payment is required up front, but we collect the travel fee at the time of service.
  • Do you have cancellation & late policies?
    Yes, we do have a 24 hour cancellation policy. As a small business, we cannot financially absorb the cost of a missed appointment without adequate time to fill that spot. We do realize things come up, & in the event of an emergency, we are happy to reschedule your appointment to a later date. We have a late policy. We schedule studio appointments in 20 minute increments, & we feel that if someone is more than 5 minutes late to their appointment, this impacts the rest of our day, as well as our other clients' schedules. If you do plan on being more than 5 minutes late, please let us know, & we will do our best to work you into an empty slot.
  • What if I'm pregnant?
    Always check with your OB! We do have a great ventilation system, which is different than a booth. Sometimes that makes expecting mothers feel more comfortable. We also provide masks upon request.
  • Is there a discount for first time clients?
    Yes! We love to see new faces in our studio. Please send us a message to get your new client discount code.
  • What is Glow Dust?
    Glow Dust is our very own magical drying powder, made in-house. It is made with all natural ingredients, & we apply it to each customer after every tan. It is meant to take the place of standing in front of a fan after a spray tan to dry. It instantly dries your skin on contact so you leave without the sticky sunless tan feeling many people experience.
  • Where can I purchase Glow Dust?
    We sell our product in our studio & on Etsy. We are currently working on a wholesale deal for sunless artists who purchase from us & for those who want larger quanities.

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